Seedstars is a global organization with headquarter in Switzerland and a presence in 80+ emerging markets. We are on a mission to impact people’s lives in emerging markets through technology and entrepreneurship. Our initiatives are focused on connecting stakeholders within these ecosystems, building tech companies from scratch and investing in the top entrepreneurs.
Lendigo Nigeria is a high growth portfolio company of Seedstars, focusing on SME lending in all sectors. Our vision is to become the champion in SME lending for the common man in Nigeria while developing revolutionary fin-tech products that will change the whole conservative lending industry. Being a part of this ambitious project is what drives us every day and makes us achieve the best results for our clients and reach our ambitious goals.
About the Job
As a Customer Experience Manager (m/f), you will be responsible for all our clients especially both before and after they use our services. Your role is to help them have an easy and enjoyable experience with Lendigo. You will work closely with the risk, business development and collections team. We believe a positive client experience impacts overall growth so you will have the complete autonomy to ensure that this is achieved.
Ideal candidates will be extremely flexible with scheduling, working shifts and working weekends and occasionally on holidays.
Benefits and Perks