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Business verification/credit recovery officer

About Seedstars

Seedstars is a global organization with headquarter in Switzerland and a presence in 70+ emerging markets. We are on a mission to impact people’s lives in emerging markets through technology and entrepreneurship. Our initiatives are focused on connecting stakeholders within these ecosystems, building tech companies from scratch, and investing in the top entrepreneurs.

About Lendigo

Lendigo Nigeria is a high-growth portfolio company of Seedstars, focusing on SME lending in all areas. Our vision is to become the leading champion in SME lending for the common man in Nigeria while developing revolutionary fin-tech products that will change the whole conservative lending industry. Being a part of this ambitious project is what drives us every day and makes us achieve the best results for our clients and reach our ambitious goals.

About the Job

If Fintech sounds interesting to you and if autonomy, a steep learning curve and responsibility from day one is what you desire, then you might be the right fit for us!

The role requires working closely with the collections and business development team to provide on-the-ground operational field support in terms of loan/ debt recovery as well as verification applicants at Lendigo. This role may also require other tasks in other departments. Your main responsibilities will be locating clients on the phone or physical location, advising customers on loan repayment management, preparing and monitoring reports, managing your own customer portfolio, and lastly debt recovery if necessary.

Key responsibilities:

  • Working closely with the collections and business development team to provide on-the-ground operational field support.
  • On the field verification of loan applicants by performing the best customer service.
  • Advising customers on loan repayment management, preparing monitoring reports, manage customer portfolio.
  • This role may also require other tasks in other departments which will expose you to what they do thereby expanding your experience on the job.

Your profile:

  • Young, smart, and hungry for achieving extraordinary results
  • You are a strong believer in getting things done
  • You have a minimum of 1- year post-NYSC experience in a debt recovery role, preferably with financial services or microfinance
  • You have investigative and persuasive skills
  • You have knowledge of recovery best practices and approach
  • You are effective in communication and reporting

Benefits and perks:

  • Coaching opportunities and learning Financial Technology from the best.
  • Join a young, passionate, hungry, and growing team of entrepreneurs & facilitators.
  • Regular get-togethers like team events, summer barbeques, etc.
  • Flexible working hours and offsite work arrangements.
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