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Production Team Supervisor

Who we are

Bora Digital is a company from Seedstars portfolio in Côte d’Ivoire. Specialized in digital marketing, experimentation or data-driven strategy, we provide to our clients a global approach to optimize their growth and we outsource digital marketers teams.

About the Venture Builder

Seedstars is a global organization with headquarters in Switzerland and a presence in 60+ emerging markets. We are on a mission to impact people’s lives in emerging markets through technology and entrepreneurship. One of the key ways of achieving our mission is building our own companies in emerging markets through the venture building component. We have done that for a few years in Europe, and since 2015 we decided to focus mainly on emerging markets. The role of the Venture Builder in Ivory Coast is to be a factory of startups and launch, test and grow new tech companies each year.

About the job

In charge of a team of agents, you will be working for a client and directly involved in the customer relationship.
Your key responsibilities will range to specific tasks such as:

  • Be responsible for the quality of the work delivered to the client and the and the sustainability of the relationship with the client
  • Be the main point of contact to update the client
  • Organize and dispatch tasks within the team you'll be managing
  • Write and monitor the execution of processes
  • Make regular reports of performance
  • Create products on different websites (itineraries, suppliers, guides, places...)
  • Load the different prices on the platform
  • Review or update pricing databases based on the contracts
  • Prospect websites to collect data (phone number, companies name)

Your profile

  • You have a Bachelor Degree or equivalent 
  • You are an excellent communicator with good management skills
  • You have a high capacity to be results driven, transparent and reliable with the client
  • You are fluent in French and English with strong skills in grammar
  • You are familiar with spreadsheet software as Excel or Google Sheet
  • Excellent organizational skills and attention to details 
  • Previous relevant experience at a similar position is welcomed, high ability to follow processes is mandatory

Benefits and perks

  • Get relevant experience by working for international companies
  • Join a young, passionate, hungry and growing team of entrepreneurs

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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