Online Community & Events Manager

Abidjan, Côte d'Ivoire
Full Time
Entry Level

About Seedstars Ivory Coast and SAFEEM

Seedstars is a global investment holding with headquarters in Switzerland, 15 offices and a presence in 80+ emerging markets. We are on a mission to impact people’s lives in emerging markets through technology and entrepreneurship. The group is organised around two key activities; 1) talent incubation and 2) VC investing. We incubate talent and high growth ventures through a series of programs from idea stage to early growth stage. We are currently building a platform of funds to be positioned as a key early-stage emerging market VC.

SAFEEM is a non-profit organization that supports and empowers entrepreneurs in emerging markets. As the consortium lead, SAFEEM will serve as the main point of contact to MCC and will ensure alignment and coordination with the consortium partners, as well as implement and foster learning mechanisms throughout the project. 

About the Program

The DigiFemmes Program is a holistic technical assistance program to enhance the capacity of women in Cote d’Ivoire to run and grow successful businesses by participating in the digital economy. The program supports existing W-SMEs in their growth journeys, creates a robust pipeline of new W-SMEs, and works with ecosystem stakeholders to create a supportive environment for digital skills in Cote d’Ivoire. The DigiFemmes program combines an innovative, yet proven pedagogical approach to skill training with a built-in sustainability mechanism to ensure that the program is impactful, scalable and sustainable.

About the job

You are responsible for building, growing, nurturing, and managing our online communities as well as overseeing and organising events that will make an impact on our target audience. You’ll ensure our online and physical events are successful and cost-effective, paying attention to budget and time constraints.

Key responsibilities

Online engagement and community management

  • Develop a content plan.
  • Create engaging content for all platforms, articles, social media posts, newsletters, and videos to create awareness on our online training..
  • Engage with the online community and respond to comments and requests.
  • Analyse traffic on training platforms and adjust communication plan to make keep engagement of our targeted audience
  • Relay community feedback to relevant internal stakeholders.
  • Devise and implement community communication initiatives.
  • Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
  • Organize online networking events or relevant workshops.



Event Coordination and  Management

  • Plan event from start to finish according to requirements, target audience and objectives
  • Come up with suggestions to enhance the event’s success
  • Prepare budgets and ensure adherence
  • Source and negotiate with vendors and suppliers
  • Be in charge of hiring vendors (catering, waiters etc.) in collaboration with Admin manager
  • Coordinate all event operations
  • Lead promotional activities for the event
  • Follow on approval of all aspects before the day of the event with the program director
  • Coordinate event PR with  the marketing manager
  • Analyze the event’s success and prepare reports

Your profile

  • 2+ years experience 
  • Ability to develop creative, engaging and original content
  • Exceptional written and oral communication skills
  • Good customer service and interpersonal skills
  • Friendly and outgoing personality
  • Proficient in Microsoft and social media management tools
  • Project management,problem-solving  and excellent organizational skills
  • Knowledge of KPIs and marketing techniques for event management
  • Strong belief in getting things done - As nomads traveling around the city, it is important to have drive, ownership, and execution. Working with a local and an international team, candidates have to be comfortable working alone and capable to prioritize and make things happen.

 Why our employees love working with us:

  • We are on a mission which is bigger than all of us: to impact people’s lives in emerging markets
  • You get many growth opportunities and responsibilities early on
  • You work in an entrepreneurial culture where you’re surrounded by a vibrant and diverse team
  • We offer autonomy and flexibility with a flat hierarchy and a strong belief that responsible people should have the freedom to do their work when and how they want
  • We were awarded as one of the most democratic workplaces in the world due to our freedom centered practices 

We are an equal opportunity employer with a diverse mix of nationalities and backgrounds represented in our company. We truly value diversity and believe that the cultural landscape of our organization should reflect the types of work that we engage in and the places that we do it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status and strongly encourage applicants from historically underrepresented groups to apply to all of our roles at Seedstars.



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