Head of Implementation and Program Operations

Remote
Full Time
Programs
Experienced

About Seedstars

Seedstars is a group headquartered in Switzerland / Geneva on a mission to impact people’s lives in emerging and frontier markets through technology and entrepreneurship. We operate 2 main activities to achieve our mission: (A) We work in partnership with development agencies, governments, corporate partners, and private donors to develop entrepreneurship ecosystems, create jobs, and fuel income growth. (B) We invest in high-growth technology companies in impactful sectors (fintech, ed-tech, agritech, health tech, etc) in emerging markets.

About the Programs Business

Seedstars Programs consults multilateral and bilateral organisations, governments, and private sector foundations on customized interventions and financing solutions for small and growing businesses (SGBs) in emerging markets. Our goal is to create thriving entrepreneurship ecosystems and generate positive social and economic impact in the global south and developing economies. 

We support our clients in:

  • Developing entrepreneurship ecosystems (insights and advice on policy, finance, culture, support infrastructure, human capital, and markets) based on our proprietary Seedstars Index.
  • Designing and co-creating customized interventions and implementing programs based on the segmentation of businesses and their specific needs.
  • Setting up innovative development finance facilities and managing capital flows (VC & Equity program funds, Convertibles, Catalytic finance instruments, Impact linked finance, blended finance, result or revenue-based finance, loans, mezzanine, grants, etc.).
  • Measuring and managing the impact of programmatic interventions.

The majority of our projects are sustainable development goal (SDG) driven and tackle some of the world's most pressing challenges like climate action, gender equality, migration, and financial inclusion.

About the Role

To continue to move our mission forward we are seeking a hands-on, structured, Head of Implementation and Program Operations to work across all four key support pillars –entrepreneurial ecosystem development, innovative financing, technical assistance for SGBs, and impact measurement and management– by leading on identification, formulation, and design of technical assistance interventions by driving forward large-scale and multi-stakeholder concept creation processes to develop robust context-driven programmatic interventions in one or more of the SDG fields (gender equality, reducing inequalities, climate action, partnerships for the goals.)

This is a remote opportunity. Only shortlisted applicants will be contacted.

Responsibilities

Project Leadership 

  • Oversee global programs, and measure and manage the quality of implementation (partner and beneficiary satisfaction, opportunity creation, etc.) across all of our regions.
  • Manage curriculum development & program design for new programs using innovative tools, methodologies, and frameworks. 
  • Collaborate with cross-functional teams to ensure alignment between partnership activities and program milestones.

Stakeholder Engagement 

  • Develop and maintain strong relationships with key partners to foster collaboration and support the program's objectives.
  • Serve as the main point of contact with donor agencies and manage partner relationships (KPI alignment, deliverable validation, feedback, etc.).
  • Identify and assess potential partners and stakeholders, including government entities, NGOs, women's associations, ecosystem enablers, and private sector organisations.
  • Interface with marketing, community and partnerships teams to ensure global program visibility. 

Analysis & insight

  • Use data and feedback on program outcomes and impact to assess the effectiveness of opportunities, and clearly communicate with reports, slides, and visualizations to diverse groups.
  • Synthesize market intelligence to optimize project and program design efforts to strengthen programs and ensure they are consistent with the mission.
  • Apply multi-functional and complex system thinking frameworks to evaluate ecosystems, linkages, and root causes to issues, and explore the dynamics and levers that can be adjusted. 
  • Use data and feedback to assess the effectiveness of partnerships and make data-driven recommendations for improvement.

People Leadership

  • Lead activities to increase the competitiveness of our team, and improve the performance of our programs, and enhance our reputation regionally and globally. 
  • Innovate and facilitate processes for knowledge transfer and sharing across the Programs team.
  • Hire, coach, mentor and upskill a growing disturbed cross-functional team. 

Requirements

  • 6+ years progressive experience  in a leading development sector, or entrepreneurial support organisation in running entrepreneurship capacity building programs in collaboration with bilateral & multilateral organisations, private sector foundations and governments.
  • Deep knowledge of our target client groups and donors (bilateral & multilateral organizations, NGOs, private sector foundations, etc.). 
  • Experience in new or more innovative forms of setting up development projects for entrepreneurs in EMs.
  • Deep understanding of finance and know-how in solving the financing needs of beneficiaries through various financial mechanisms such as (Debt, Mezzanine, Equity, including innovative development finance structures, etc.). 
  • A strong network with several of our target client groups and donors (bilateral & multilateral organizations, NGOs, private sector foundations, etc.) and are well connected globally or regionally in relevant development finance hubs.  
  • SDG thematic expertise in one or several areas of core focus, such as: Gender Equality, Reducing inequalities, Decent Work and Economic Growth, or Climate Action.


Why our team members love working with us

  • We are on a mission that is bigger than all of us: to impact people’s lives in emerging markets.
  • You get many growth and learning opportunities early on, including impactful and skills-enhancing roles in innovative programs.
  • Robust onboarding to translate our values and ways of working into successful outcomes.
  • Excellent networking opportunities, including exposure to thought leaders and SMEs in the field of entrepreneurial support.
  • An entrepreneurial culture where you’re surrounded by a vibrant and diverse team.
  • Autonomy and flexibility with a flat hierarchy and a strong belief that responsible people should have the freedom to do their work when and how they want.
  • We were awarded as one of the most democratic workplaces in the world due to our freedom-centered practices. 

We are an equal opportunity employer with a diverse mix of nationalities and backgrounds represented in our company. We truly value diversity and believe that the cultural landscape of our organization should reflect the types of work that we engage in and the places that we do it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status and strongly encourage women, people from emerging markets, and those from historically underrepresented groups to apply to all of our roles at Seedstars.

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